Right from the get-go the priority at our hospitals was to make ourselves available to the health care authorities, so that they could respond to any need they may have as quickly as possible. Doctors, nurses, ambulance crews, cleaners… “everyone did their best to help and collaborate with the work that was being done at the hospital” said Marta Lozano, Manager of Hospital del Henares.
Our experience shows that creating synergies between the teams is key to developing an effective action plan. The coordination of Sacyr divisions has been crucial to expedite our efficient response to the Covid-19 challenges. Our teams worked together to adapt and expand healthcare attention into additional spaces. Creativity, innovation and effectiveness guided our work in this emergency. For example, we tripled and quadrupled the number of beds available in the Intensive Care Units (ICUs) and the Emergency Rooms (ER) respectively, as well as we redefined the use of the waiting room by exchanging rows of seats for rehab beds and setting up oxygen tanks.
Violeta Paniagua, Manager of Hospital Infanta Cristina, believes that the experience during the Covid-19 crisis has been a major professional challenge: “We prepared 1,600 square meters for healthcare uses in a record time. Initially, this area was conceived for future expansions and even these spaces weren’t ready for use in that moment, we managed all our efforts to have them ready to host hundreds of patients in just ten days”. Paniagua also emphasized the fact that they set up an additional ER in what used to be the rehabilitation area and that an additional 16 emergency care positions were created.
If there’s something we’ve learned from the pandemic is that there’s an abundance of humanity and kindness in our team. We are truly thankful to every worker at every level at the hospital, and immensely proud of their performance under such stressful circumstances. Sigrid de la Cruz, Manager of the Cafestore at Infanta Cristina Hospital, a Sacyr company that provides catering services, highlighted “the importance of coming together and working in perfect harmony to do such a great job”. Our innovation department was a clear example of this, who was able to take advantage of their international experience to help the hospitals find supplies they needed but couldn’t get in Spain. Strong cooperation has been demonstrated between all departments, in particular when advising our colleagues in Latin American countries. More than ever, collaborative knowledge has been remarkable: we shared lessons learned we have applied in the worst peak of the pandemic in Europe so they could be prepared in advance and react sooner and more efficiently, possibly saving hundreds of lives.
We care about all our employees, and after seeing the way they acted during the pandemic, we are proud to say we have an excellent team of heroes who are working day in and day out to stop the pandemic at both Hospital del Henares and Hospital Infanta Cristina.
For healthcare purposes in record time