Shareholders and investors

Corporate governance


Advice and Complaint Line. Whistleblowing channel

The Advice and Complaint Line is a corporate tool intended to facilitate the secure and confidential formulation, by employees or by third parties, of any query regarding the scope and applicability of the Code of Conduct and, in general, of the Group's Regulatory Compliance Model, as well as to report situations of infringement of this Code of Conduct, of the Compliance Model in general or of the applicable internal or external regulations, especially potential conducts related to corruption, anticompetition or constitutive of criminal offence that can be detected.

The Regulatory Compliance Unit is the body responsible for the operation of the Advice and Complaint Line, as well as for the analysis of the complaints and queries formulated through this channel, safeguarding the confidentiality and rights of those affected and ensuring the protection of the complainant.

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